Implementation & Support Services
Most businesses rely heavily on technology, so when an IT system or component malfunctions, it can have a negative effect on operations. Knowledge Solutions helps your business by providing a round-the-clock IT help desk that you may contact for help with troubleshooting and optimizing technology.
Additionally, we provide vendor management to assist you in communicating with your hardware suppliers. By utilizing our current connections with vendors, we may establish mutually advantageous relationships.
Our hardware support services include:
- Strategic partnership with various Suppliers & OEMs
- Annual Maintenance Contracts for Multi-Supplier products
- Pay-Per-Use Pricing Models
- Site Surveys for Various Telcos
- Dedicated On-site Manpower Deployment
- Shared Off-site Manpower Deployment
- 24X7 Pan India Support Matrix
- Certified technician access
- Temporary equipment for emergencies
- Vendor management
- Help desk support for hardware
- Mobile device management
The Advantages of Our Support & Implementation Services
We are committed to "Growing Together," and your business can gain a great deal by using Knowledge Solutions' support for its IT procedures. Gaining from our services is:
- Convenience: Whether it's by phone, email, or our self-service site, you can reach us whenever it's convenient for you.
- Efficiency: Your business may experience prolonged downtime as a result of IT problems. With our team working around the clock for you, you can halt issues in their tracks and keep achieving your daily objectives.
- Scalability: Knowledge Solutions' support services expand to meet your needs. Our professionals are ready to handle your IT calls and keep your business's operation running smoothly every day, whether you're expanding your staff or implementing new technology.
Our group can function as a supplement to your current IT personnel or as a full-fledged IT department. Regardless of the size or sector of your business, we are here to represent your technological demands.